There are many different courier companies around the world, and even in Singapore! However, just like you have probably experienced with every other industry’s services, usually only a few companies are truly good at their services. This is the case with Singapore’s courier companies as well, and here is a review of the very top courier delivery firms you can find dealing with local deliveries within Singapore. There are several types of courier services in Singapore, and the following are the best in their own categories.
- Same day Document & small Parcel Delivery – PCA Masters
You may have already heard of them, but they are definitely the number 1 best same day courier in Singapore, hands down. Service wise, I have never actually met any other courier which is even somewhat similar in consistency of deliveries, and quality and sheer speed of response time. Every call in case they are busy gets returned. Every email gets replied to in mere minutes. Sometimes I wonder how many customer service officers they have to reply me so fast. In fact, PCA Masters’ local courier service in Singapore is so impressive for their same day deliveries, that I have not met such standards of customer service support in ANY COMPANY other than them – even in other industries in Singapore. Even Singapore Airlines First Class Suites feel slightly on par with them only. And that is an understatement. But just believe me, try them out and be blown away by their spectacular customer support. You will want to use them over and over again. I have to say that in the same day or urgent/super urgent courier niche in Singapore, nobody comes close to touching PCA Masters services. I usually can find cheaper alternatives, but I use them still due to their sheer quality of services.
- E-commerce deliveries – Ninjavan
These are deliveries of products which E-commerce customers bought, and need to be distributed out to many different places all within a few days (not the same day). Usually, it is completed within 5 working days absolute maximum. Ninjavan is a good company when it comes to such logistics. This is mainly because their entire operations are focused on fulfilling deliveries for E-commerce business owners.
As you read my post above, you may have noticed that the courier companies in Singapore I praise are those who highly specialize in their individual niches, instead of trying to be a general delivery company. This is because I always believe that companies which try to please everyone, only do that by lowering prices, and then they cannot profit and close down, just like the recent case of Zyllem which shut down their operations in Singapore permanently. Companies which really focus on their operations usually stand out the most.
Think about this, even in the computer industry, Microsoft did not become an IT behemoth by selling games, OS, computers, e.t.c. all at once. They started with an specialization in their Microsoft OS and made it grow worldwide, then expanded their line.
Similarly, courier companies like PCA Masters and Ninjavan focus heavily in their niche, and that is why they can perfect their service.